Project Description

Increase volunteer recruitment and retention in your organization. Manage the relationships with your volunteers by tracking volunteer data including contact information, skills and interests, availability, and contributions. Make volunteer time as valuable and fulfilling as possible by reducing administration overhead.


With increased volunteer activity, it can be difficult to keep track of volunteers to make sure that everyone is getting the required training and management and that individual contributions are recognized both inside and outside of the organization.

Volunteer information is tracked in detail, and can be customized according to the needs of the organization. Information can be updated by administration staff, and some profile-related information can be updated directly by the volunteer through his or her internet-accessible profile page.

  • Current contact information.
  • Skills and interests.
  • Availability.
  • Training records.
  • Contribution history (timesheets, donations, etc).
  • Volunteer feedback on the experience and how the organization can be improved.

Cyanic Volunteer Management seamlessly integrates with the rest of the Cyanic Charity / Non-Profit / NGO suite to create end-to-end operational solutions:


The services offered by non-profit organizations have become critical to the well-being of families and communities across the country. As sustainable funding becomes more difficult to find, non-profits increasingly depend on volunteers to operate and meet the ever-increasing demand for their services. An overwhelming majority of non-profits recognize the value of volunteerism to their organizations, but benefiting from volunteerism requires significant efforts on part of the organization including recruitment, management and retention of their valued people.

The Value of a Volunteer

According to the US-based organization ‘Independent Sector’, the value of each volunteer hour is $24.14. Each volunteer hour represents money that either does not have to be fund-raised, or money that can be spent on equipment or other items that are much easier to fund-raise for than administrative staff.

In addition to cost-savings, non-profits recognize other volunteer benefits including improvements to the offered services and intangibles that improve standing and recognition in the community.

Automated Solutions to Volunteerism Challenges

Through years of research and developing field-tested software solutions with non-profits and community service providers, Cyanic Automation has produced software-based approaches to reducing volunteerism challenges. The unifying goals behind all approaches is to automate staff-effort and processes, and leverage personal networks as much as is possible.

Recruiting from an Organization’s Existing Client and Volunteer Base

Non-profits frequently use different methods to recruit new volunteers including social media, online volunteer matching services and community flyers, to varying degrees of success. Possibly the most reliable source of volunteers is an organization’s existing clients and their personal networks of friends, family and colleagues.

The key to searching for volunteers amongst an organization’s clients is to collect volunteer preferences and referrals at the time a client is registering for the organization’s services. This requires that clients register and complete the necessary forms online, the data of which is stored in a CRM (customer relationship manager) database. For non-profits who are not currently using a CRM with self-registration, this system provides immense value to core operations and management in and of itself. Cyanic Automation Online Services allows customized data collection to meet the requirements of any organization.

Volunteer Relationship Management and Training

With increased volunteer activity, it can be difficult to keep track of volunteers to make sure that everyone is getting the required training and management and that individual contributions are recognized both inside and outside of the organization.

Reduction of Volunteer Intensiveness

A key to retaining volunteers is to make their experience as meaningful as possible while maximizing the skills and interests that they bring to the organization. A volunteer must feel that he or she is providing real value to the community and not wasting time performing administration or overhead-work.

Field-Tested Results

“The new software system developed by Cyanic Automation changed everything. Not only has it saved us countless hours by putting all of our forms in one system, we now have the means to further improve our program and efficiency to better meet the needs of the families we serve. Thank you so much for going over and above expectations to deliver an exceptional product.”

  • Janine Halayko, MScRS, BScPT Volunteer Physiotherapist and Strategic Director, You Can Ride 2

“Increase in Volunteerism and Work Hour Efficiency by 50%.”

  • Cyanic Automation Case Study: You Can Ride 2 (YCR2)


Using the Cyanic Method, we work with you to customize your Volunteer Management module. We design the software to work with your processes and not the other way around. The final product ends up being an extremely user friendly, straightforward, and an elegant solution. Staff and workers easily adopt the new software, as it was custom built to suite their needs.

See bellow under Related Modules to see other modules that you would probably be interested if you are interested in a Volunteer Management Module.